What are the responsibilities and job description for the Patient Care Coordinator position at Fairfax Oral and Maxillofacial Surgery?
This position requires traveling in the Leesburg and South Riding.
· Checks patients in upon their arrival to the office, informing surgical staff of their arrival, the need for an
x-ray to be taken, emergency patients, etc.
· Financial check-out of patient at the completion of their visit, schedules any future appointments or post-op appointments if necessary & reviews chart for proper documentation and order
· Schedules and confirms patient appointments for optimum productivity
· Understands financial policies and is able to explain them to patients
· Recognizes an emergency situation and is able to adjust the schedule accordingly
· Handles correspondence to referring doctors
· Triages phone calls effectively
· Performs the end-of the day tasks such as deposits and outgoing mail
Other Job Functions:
· General office duties including filing
· Inventories/Orders Supplies
· Assists surgical staff when necessary
· Obtains and forwards appropriate patient records to billing department
Qualifications:
· Education: High School Diploma
· Willingness and ability to learn and grow to meet the changing requirements of the job
· Healthcare Experience Preferred
REQUIREMENTS:
· Must be able to work in a fast paced team environment
· Must be detail oriented, proactive, organized, and able to multi-task
· Must be able to follow through on instructions given with minimal supervision
· Must be able to effectively communicate with patients, doctors and co-workers
· Repetitive motions - pushing, pulling, bending, stooping, twisting
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ashburn, VA: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: One location