What are the responsibilities and job description for the Front Desk Associate position at Fairfield Inn & Suites Lancaster?
THIS IS A PART TIME POSTION FOR 15HRS PER WEEK
Please feel free to come into the hotel and fill out an application at 2024 W AVE J-8, TPS LANCASTER- PLEASE MENTION THE FAIRFILELD INN LANCASTER
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. We are also looking for a candidate that will be willing to be flexible in other departments.
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Part-time
Pay: $15.96 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability
Work Location: One location