Clinical EMR Support Specialist (28491)

Title: Clinical EMR Support Specialist

Location: Administrative Office - EMR Department

City: Bellingham, WA

Position:

• Available shift options:
  • Part-time, 0.5 FTE (20 or 30 hours) Monday-Friday, temporary position anticipated 16 weeks, non-exempt (hourly).
  • Full-time, 1.0 FTE (40 hours) Monday-Friday, temporary position anticipated 16 weeks, non-exempt (hourly)

Compensation: The full wage scale is $17.17 - $24.35 per hour. Placement within the range is determined by an evaluation of the candidate’s background, education and experience.

Essential Functions: This position will focus on creating patient records and preloading clinical information from one Electronic Medical Record System (EMR) to FCN’s EMR. This will include reviewing patient charts to ensure accurate transfer of information.

We are looking for a qualified, motivated individual with a passion for family medicine who can:

• Verify information and accurately enter and review patient data in the EMR

• Obtain data, reports, and information from the EMR application

• Adapt to process and procedure changes that may be needed to improve work flow

• Communicate clearly and effectively with all levels of staff, administration, and health care providers

• Provide excellent customer service to meet the needs of users in the event of system/application changes

• Thrive and grow in a learning environment

Essential Knowledge, Skills and Abilities:

• Demonstrated knowledge of clinical and medical office practices; medical office experience preferred

• Proficiency using standard computer and office equipment, and a proven knowledge base of computer technology

• Good typing, keyboarding, and phone skills

• Ability to protect patient privacy and confidentiality

• Ability to establish lasting and effective employee relationships in a team environment

Company Information: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 11 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. We offer an excellent benefits package including medical, dental and vision insurance, paid time off, 401K and profit sharing. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and fulfilling mission.

Family Care Network Benefits:

Our health benefit programs are designed to take care of you and your family, offering flexibility and quality care.

• Our health benefits include: three different medical plan options, a flexible dental benefit including orthodontia, vision coverage, Employee Assistance Plans, Flexible Spending Account program and Life/AD&D plans. Benefit eligibility is determined based on the full or part-time status of the position.

At FCN, we value the importance of time away from work for leisure, health and well-being. Staff members accrue a generous Paid Time Off (PTO) program for vacation and short-term healthcare needs as well as an Extended Illness Bank (EIB).

• Our PTO and EIB benefits begin accruing from the first day of employment and employees are eligible to take paid time off after 60 days of employment. An employee accrues PTO at a rate based upon the number of months of service at FCN. A new full-time employee generally accrues 18 days per year. EIB accrues based upon the number of paid hours excluding overtime, with a full-time employee accruing a maximum of 48 hours per year. Benefit eligibility is determined based on the full or part-time status of the position. Employees who are ineligible for FCN’s PTO/EIB programs accrue Paid Sick Leave per Washington State law.

Our retirement plan programs are designed to support you in preparing for retirement planning and include individualized financial planning guidance. We offer the following programs:

• 401k Plan with company match

• Profit Sharing Plan

Eligibility for the FCN Retirement Plan programs is determined based upon years of service and required payroll hours.

Required Education: High school diploma or equivalent.

Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.

Immunization Requirements: All employees at Family Care Network (FCN) are expected to meet and maintain required immunizations as a contingency of employment. The immunization requirements are as follows: Influenza (annually), Tdap (after the age of 19), MMR, Varicella or a verified history of chicken pox disease, Two-step TST or IGRA (within the last 12 months), COVID-19 vaccine completed series and any additional immunizations determined necessary for the protection of staff and patients. Hepatitis B is also required for employees in positions with a high risk of blood borne pathogen exposure, which includes the following: Providers, RNs, LPNs, MA-Cs, PSRs at all Urgent Care Locations, and all-laboratory staff. The Hepatitis B vaccine is strongly recommended for all other employees. FCN will cover the cost of required immunizations for any FCN employee. All employee immunizations will be administered by FCN staff except for the COVID-19 vaccine. The COVID-19 vaccine can be administered at a participating pharmacy or other healthcare location. Note: A medical or religious vaccine exemption/reasonable accommodation will be considered by submitting a FCN Exemption form for review and evaluation by the Chief Medical Officer.

Family Care Network is a Drug-Free, Equal Opportunity Employer.