Behavioral Healthcare Coordinator

Description

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary

The Behavioral Health Care Coordinator acts as the liaison between Family Support Services and Community Based Care Integrated Health (CBCIH) to ensure contract compliance to facilitate in the provision of medical and mental health services for children within the system of care.

Essential Job Duties

• Serve as a consultant to case managers in making timely, appropriate and effective referrals to medical and/or mental health services in the community to meet quality standards on a consistent basis. Provide input and observations to Child Welfare Prepaid Mental Health Partnership regarding mental health provider’s performance. Manage the process of referring children for suitability assessments and tracking results, 90-day reviews, SIPP and admit/discharge dates.
• Interact with Magellan and Sunshine and offer quality customer service. Coordinate services with other professional and paraprofessionals. Monitor delivery of services to children in the Medicaid authorization system.
• Review and make authorization determination on requests for medical and/or mental health services. Monitor compliance with CBCIH contract and participate in quarterly audits. Serve as the behavioral health care coordinator for CBCIH.
• Participate in the utilization review process of children with high-level needs.
• All other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university required.
• One year in child welfare required.
• Licensed Mental Health Clinician preferred and valid driver’s license.

Schedule & Hours

Monday-Friday 8:30am-5:00pm (Hybrid schedule post training)

Qualifications

Family Support Services team members follow 5 core values:

Partnership:At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity:Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at FSSHRDepartment@fssnf.org for our Duval and Nassau counties.