Dependency Case Manager

Description

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
• Well-Being Program: Stay healthy and engaged with our highly interactive well-being program.
• Paid Time Off (PTO): Relax and recharge with our generous PTO plan. You can even earn three additional days per plan year!
• Bereavement Leave: We offer 3 paid days of bereavement leave annually to ease the burden during a family member's passing.
• Paid Holidays: Enjoy the 12 holidays without the worry of receiving a paycheck (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
• 401k Plan with Matching: Secure your financial future with our 401k plan and employer matching.
• Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Employee Assistance Program (EAP), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Position Summary:

This is a professional position, responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, birth family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, state attorneys office, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child's own support system. This position is part of our Direct Service Personnel.

Essential Job Duties:

• Manage caseload of youth and families; provide recommendations to reunite the family, terminate parental rights, remove child from family, and close cases when appropriate according to Agency and/or Community Based Care policy and procedures.
• Identify strengths, limitations, risk factors, and needs, and to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children.
• Complete all non-clinical intake paperwork for case management services according to Agency and Community Based Care policy and procedure, including but not limited to appropriate releases of information, confidentiality form, case plan, Non-Clinical Assessment/Case Management Assessment, updated case plans and child communication form. This includes the gathering of historical and relevant background information, past records (medical, school and legal, etc.) for the preparation of the case file and court.
• Provide a written assessment of each family, a case plan, provide case plan updates, and family support plans. Monitor and review case plans on a monthly basis with team members and properly file changes in the case plan in advance with the court and the case file.
• Maintain face-to-face and telephone contact with each of the assigned eligible children/families in the foster home, primary residence of the child and/or family, school, day care, preschool or any appropriate setting (one face-to-face must take place in the home every 25 days). In cases where children are out of the area and/or have existing case management services/Courtesy Supervision in place, the need for, type, and frequency of contacts by the Case Manager will be made on a case-by-case basis by the team and leadership.
• Prepare and present initial case plans to appropriate parties within 30 days of the child coming into care.
• Track dates and attend court with prepared documentation. Assist with notification of all appropriate parties to attend court, all appropriate scheduled staffings and case/child specific meetings.
• Arrange visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations and document observations as appropriate.
• Notify the biological parents of any changes in status, placement, medical & clinical treatment, etc., relative to the child.
• Assist the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan.
• Provide on-going support to the primary caregiver(s) and/or foster family to assist the family in providing a safe and secure home environment for the child.
• Intervene and assist Agency/Community Based Care staff in crisis situations.
• Refer the child, as appropriate, for medical care, including developmental, psychiatric, medical evaluations, treatment, etc.
• Assist in the provision of appropriate information when applicable and accompany children to appointments, as necessary, to report progress or lack thereof.
• Abide by Incident Reporting policy and procedures as required.
• Develop and maintain appropriate documentation and concurrent planning in accordance with Agency and/or Community Based Care policy and procedure
• Participate in on-call requirements of the Agency and procedure.
• Attend and participate in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, school staffing, Child Protection Team staffing, meetings, child specific court hearings, etc.
• Maintain established caseload productivity requirements. Maintain established standards for direct client contact.
• Maintain client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information.
• Provide complete documentation for services rendered within established time frames, including daily log, progress notes, assessments and case plans, and other required documentation.
• Complete assigned paperwork in compliance with standards, including time sheets, mileage logs, leave requests, clients records, client appointments and management information system.
• Provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.
• Complete forms within established timelines.

Qualifications

Minimum Qualifications:

Education: Bachelors Degree from an accredited university

Experience: Preferred, one-year experience working with children or families.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Read and interpret legal and medical documents.
• Communicate effectively.
• Write reports and correspondence.
• Speak effectively before small and large groups.
• Calculate figures, amounts, and percentages.
• Solve problems and deal with a variety of variables with a minimum of direction.
• Interpret a variety of instructions furnished in written or oral form.
• Perform at a high level of autonomy or with minimal supervision.
• Awareness of cultural diversity.

Knowledge of:

• Florida child welfare statutes.
• FSFN.
• Court system and documentation.
• Conflict resolution.
• Community resources.

Licensure, Certification, and/or Registration: Child Protection Certification or attendance at the Child Protection Certification Training (8 weeks). Valid Drivers License.

Other Requirements:

• Clear a Level II background screening
• Clear a reference check (professional)
• Clear a local background check from the County in which you reside
• Clear a substance abuse screen
• Provide a copy of all degrees prior to your first day of employment
• Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
• Provide copy of automobile insurance.
• Provide proof of, and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)

Family Support Services team members follow 5 core values:

Partnership:At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity:Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at 904-265-8105.