What are the responsibilities and job description for the Quality Program Specialist position at FamilyCare?
We're looking for a Quality Program Specialist for our St. Albans location
Get to know us:
FamilyCare Health Centers can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. We are a nationally recognized FQHC- federally qualified health center.
We operate more than 16 locations in four counties: Kanawha, Putnam, Cabell, and Boone, this also includes school based locations and mobile units and we are continuing to grow.
FamilyCare is committed to providing comprehensive care leading to healthy communities where our patients live, work and go to school.
We are a family orientated business, and we offer a competitive benefits package including Medical, Dental and Vision, HRA the option of FSA, Paid Holidays, Paid time off, Sick pay, 401k and Short Term Disability and Life Insurance.
Our full-time positions are primarily day shifts, Monday to Friday with a positive work life balance.
Qualifications:
Active RN or LPN License, or diploma from a Medical Assistant program. Minimum of one year experience. Strong clinical and computer skills and excellent interpersonal skills. Must be proficient in excel spreadsheets and interpreting reports..
Basic Functions:
Oversee and monitor quality improvement activities, promote improvement of quality measures across the organization while remaining in compliance with measures, regulations for payers, various programs, and state/federal guidelines. Responsible for the supervision of support staff.
Duties and Responsibilities:
- Maintain knowledge base on wide variety of clinical measure and pay-for-performance definitions and provide analysis for the measurement of outcomes such as UDS, MIPS, HEDIS, Medicaid Promoting Interoperability, payer requirements, analyzing/interpreting reports, WVHN, Million Hearts, Health Homes, and Chronic Care Management.
- Work with various vendors, the FamilyCare management team and staff on quality improvement projects.
- Oversee data collection through staff orientations and trainings. Run report audits and provide regular report feedback.
- Document and report the results and accomplishments of quality improvement initiatives to staff, providers, administration, quality assurance committee, and board of directors as appropriate.
- Establish strong relationships with all system users through on-site visits to understand their support requirements and priorities. Training provided as applicable for system users.
- Consult as needed with other departments and agencies to develop and implement solutions related to quality, processes, and procedure.
- Ensure all quality indicators are followed.
- Other related duties as assigned.
EOE