Assistant Manager

Job Summary:To assist the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.

Job Responsibilities:

• Supervise employees during scheduled shifts
• Adhere to company policies and procedures
• Responsible for keeping the restaurant clean and maintained at all times
• Guest resolution
• Adhere to all company standard operating procedures
• Appreciates, recognizes, trains, develops and mentors Staff Members and other Managers. Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one on one development to support execution. Embraces a culture that is like a family; supporting the Guest and working towards the same goals.
• All products made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
• Create exceptional Guest service through ensuring the value of the meal outweighs the price on the check. Treats all Guests like they are a Guest in your own home. Sells the brand by believing in the brand, embraces culture of GC through creating Guest advocates.
• Achieves financial results through systems and standards. Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
• Operates like- new restaurants; clean, sparkling and sanitary. Embraces our display kitchen and encompasses an on- stage mentality. Restaurant is in pristine condition from Guest point of view. Has highest level of sanitation practices.

Knowledge, Skills &Abilities:

• Ability to handle multiple tasks and balance fluctuating workload
• Ability to work and communicate well with others
• Attention to detail and ability to take initiative a must
• Responsible behavior and professional image
• Must have a positive attitude
• Safe food handling and safety is always a top priority
• Must be a team player

Educational Requirements:

• High School Education but College Degree preferred
• 2 years of work or related experience preferred
• Must be able to work a flexible schedule of nights, days, weekends and holidays
• Note: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.