Data Entry Clerk (FT Evening Shift)

Folcroft, PA Full Time
POSTED ON 5/16/2024

The FT Customer Service Representative is responsible for being the front line of communication for FarmArt Produce.

Responsibilities and Duties

  • Answer incoming orders from customers via email, phone or voicemail and clearly notate the orders in the system.
  • Enter customer data into the system.
  • Generate pick tickets for the warehouse staff.
  • Highlight add-on or special items on pick ticket for each customer.
  • Make changes in the system to existing invoices.
  • Resolve any other customer issues when called upon.
  • Assist preparing final invoice for the customer.
  • Route the invoices to transportation for each driver.
  • Process credit requests when drivers return from route and enter them in the system.
  • Assist with credit memos.
  • Assist with administrative duties as assigned.

Qualifications and Skills Required:

  • Excellent verbal, written and customer service skills.
  • Friendly, outgoing personality with great phone customer service.
  • Ability to multi-task and problem solve.
  • Bilingual (English/Spanish) experience preferred but not required.
  • Ability to use the computer and programs.
  • Ability to work nights, weekends and holidays.
  • Light lifting, push or pull up to 20lbs.
  • Ability to sit at a desk for long periods.
  • Ability to walk into the warehouse occasionally.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift

Work Location: In person

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