Commercial Property Field Adjuster

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Remote with regular travel required.

Job Summary

Uses in person field inspections to investigate, determine liability, confirm coverage, and establish damages through preparing detailed estimates. Will also be required to maintain an active license. Conducts investigation on complex and more difficult cases, confirms coverage, determines liability, reports status, and has authority to make payment of assigned claims within prescribed limits.

Essential Job Functions

Handles losses dealing with commercial property, business interruption, including commercial spaces and habitational losses.

Completed Operations and all other commercial claims involving serious injury, damage, or other exposure; and completes investigation and evaluation of complicated coverage issues; works closely with the policyholder, agency force, commercial underwriting, and regional Loss Control to assure the coordination of risk selection, loss control management techniques, and the intent of policy coverages.

Negotiates and concludes settlements within assigned authority; recommends further action or settlement on cases above delegated authority, and coordinates litigated cases with defense counsel; handles various subpoenas as required; prepares cases for arbitration and attends settlement conferences and trials as directed.

Efforts are directed to the more difficult and complex cases which may exceed the experience and capability of the Commercial Claims Representative and Senior Commercial Claims Representative.

May be assigned the responsibility of training new Commercial Claims Representatives.

May direct and administer most phases of the CCO operation and/or perform supervisory duties as a temporary assignment.

Assists and trains agents under the Agency Claims Training Program.

Determines and reports on subrogation potential of claims; prepares supporting documentation for arbitration of subrogation claims and represents the Company in arbitration hearings. May assist clerical personnel as directed with answers to technical claims questions and decisions as to claim file activity.

Performs most duties on an individual basis, and work has a direct bearing on Management results.

Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.

Contacts are a major part of activity and include policyholders, claimants, agents, witness, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.

Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Performs other functions as assigned.

Adjusters license in states where required.

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements

Candidates must have a minimum of three (3) years of prior claims experience in personal lines or commercial property.

Special Skill Requirement

Deep understanding of property policies

Ability to assess and analyze risk

Strong investigative skills

Proficiency in using tools and technology related to property damage assessment

Attention to detail

Effective communication, both written and verbal

Ability to negotiate settlements

Strong customer service

Efficient time management

Adaptability

Collaboration

Must have a valid drivers license and pass a MVR review

Physical Actions

Bending, Pulling, Sorting, Carrying up to 20 lbs., Pushing, Speaking (English), Climbing, Reaching, Standing, Key entering, Reading (English), Walking, Kneeling, Seeing, Writing (English)

Physical Environment

Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.

o WA Only: $68,880 - $122,625

Bonus Opportunity (based on Company and Individual Performance)

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending Accounts

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): We are seeking qualified applicants in the following locations: Chicago IL, Portland OR, Seattle/ Tacoma WA

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Job Type: Full-time

Pay: $27.47 - $37.13 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel

Work setting:

• In-person
• Office
• Outdoor work

Ability to Relocate:

• Chicago, IL: Relocate before starting work (Required)

Work Location: In person

Salary : $27 - $37