Field Representative

Do you enjoy always being on the go and making a difference?

We have a current opening for a Field Representative based in the Greensboro, NC area. Our Field Reps are on the front lines of the James Scott Farrin experience - and there is certainly no typical day! In the morning, you might be visiting a client in Greensboro to finalize documents for a client's representation, and in the afternoon you could be at a police station in Winston Salem picking up documents on behalf of the firm, or in a courthouse collecting court records for a case. Our highly talented team of Field Reps travel across their areas throughout the day with one goal in mind – provide the best customer service experience possible, while making a positive difference for our clients. While the typical coverage area for this role is the Greensboro area at large, this person may cover appointments within a few hours’ drive. Normal work hours will vary, Monday - Friday, and there are no overnight trips out of town. All Field Reps are given use of a company vehicle for the work day. 

Rotating duties of this position include:

• Traveling daily to meet with clients – taking pictures of injuries, property damage, and handling confidential documents
• Notarizing documents
• Locating clients we are unable to get in touch with
• Ensure maintenance of company vehicle and equipment
• Maintain sign up folders
• Pick up police reports
• File documents for attorneys at the courthouse
• Keeping in contact with supervisor throughout the day
• Other general duties as assigned

  What we are looking for:

• At least 2-4 years of demonstrated customer service, sales, or related experience.
• Flexibility and discipline. This is a fast paced, ever changing job, and we need someone that is willing to jump in and be a team player at a moment's notice.
• Someone who is comfortable in uncertain situations, and professional under pressure. 
• A clean driving record is required (due to use of company vehicle).
• Bilingual ability (English/Spanish) is preferred but not required

Important: this position requires interaction with injured clients at their places of residence. Please apply only if you are comfortable with these requirements.