What are the responsibilities and job description for the TOP Coordinator position at Fashion Nova?
ABOUT US
Fashion Nova is an inclusive fashion-forward and trend-driven apparel and lifestyle brand that celebrates all dimensions of confidence. We use our platform to spread positivity with brands for women, men, curve, luxe, sport, swim, beauty, and kids. We are obsessed with creating the best experience available for our customers and employees.
Fashion Nova was built on the backbone of individuality and inclusiveness. Our brands are worn and celebrated worldwide by customers, celebrities, and influencers because of our uniquely creative and talented employees.
ROLE OVERVIEW
The Top of Production Coordinator (TOP) is responsible for processing and tracking all product samples from start to finish as they move through the TOP department. Our Company is renowned for providing emerging trends with speed to our customers and you will be instrumental in our ability to exceed their expectations.
RESPONSIBILITIES
- Receive daily influx of TOP samples for apparel, accessories, shoes, and other products:
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- Unpack and sort packages
- Scan each style into the database
- Monitor items received for vendor compliance, flagging as needed for chargebacks and vendor follow up
- Separate ‘no scans’ and prepare items for alternate handling procedures
- Hang all products
- Print and affix the Web Labels and the Styling Notes page
- Stage and prioritize samples for Buyer’s approval throughout the day
- Coordinate the TOP approval process with the Buying team to achieve the processing lead-time Provide daily updates on TOP status and prioritize TOP approvals for Fast-Track products
- Review the TOP sample against the NetSuite style page, noting any discrepancies and pending testing reports not yet received
- Within Shopify, enter fiber content, COO, and verify all other information is indicative of the product received - Providing timely follow up with buying team if discrepancies are noticed and resolve impediments
- Log TOP approvals|rejections on a timely basis, focusing on same-day service.
- Monitor ‘on hold’ TOP status and discuss action plan with buying team, pushing for timely resolutions
- Monitor ‘rejected’ TOP status and provide timely follow up with vendors to retrieve new samples and the information needed for an approval
- Support the Buying|Product Development|Quality Control|Vendor Management team(s) to locate TOP samples when needed
- Assist in the TOP Library and sample archives as needed
ROLE REQUIREMENTS
- A minimum of one year of experience in Quality Control or other disciplines in the fashion industry
- Proficiency in MS Office Suite, G-Suite, and other Internet applications
- Problem solving skills with ability to collect, organize, analyze, and interpret data
- Ability to work in a fast-paced environment and embrace rapid change
- Able to manage large volumes of samples that can weigh up to thirty pounds
- Professionally effective written and verbal communication skills with the ability to proofread and correct inconsistencies
- Comprehension of apparel and accessory terminology
- Exceptional attention to detail and quality control
- Ability to organize, prioritize, and reorder workload within a dynamic environment
- High School Diploma|GED
- English, additional language(s) an advantage
- Schedule of this position: Monday – Friday | Core business hours | Onsite
BENEFITS
- Formalized career paths
- Flat management platform
- Manager Training Academy
- Creative Development Internship Program
- Fashion Nova Cares Program
- Flexible Paid Time Off (PTO)
- Medical, Dental and Vision Coverage
- 401k match, with immediate vesting upon eligibility
- Stocked kitchens with gratis snacks and drinks
- Weekly catered lunches
- Summer Fridays at Headquarters
- Team bonding events and programs
- Employee discounts
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
