Customer Service Representative and Warehouse Support Floater

Faster Minis is seeking a versatile individual to join our team as a floater, who will be responsible for providing exceptional customer service and assisting with warehouse operations as needed. This role requires a passion for motorcycles and dirt bikes, as well as the ability to adapt to various tasks within our dynamic work environment.

Faster Minis an online retailer specializing in mini dirt bike parts. We have been in the pit bike parts industry since 2004 and carry products from various, well-known industry brands including ProTaper, BBR, Trail Bikes, and many more. We pride ourselves on providing a wide selection of parts, fast shipping, competitive pricing, as well as excellent customer service and support.

GENERAL RESPONSIBILITIES:

- Serve as a point of contact for customer inquiries, providing knowledgeable assistance and recommendations on motorcycle parts and accessories.

- Process customer orders, ensuring accuracy and efficiency in fulfillment.

- Perform typical warehouse tasks such as picking, packing, and shipping orders to meet customer demands.

- Collaborate with team members to maintain a clean and organized work environment.

- Contribute to continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

REQUIREMENTS

- Background and knowledge of motorcycles and dirt bikes is essential.

- Strong customer service skills with the ability to communicate effectively and professionally.

- Detail-oriented with a focus on accuracy in order processing and inventory management.

- Ability to multitask and prioritize tasks in a fast-paced environment.

- Team player with a positive attitude and willingness to adapt to changing priorities.

- Previous experience in customer service or warehouse operations is preferred.

BENEFITS

- Competitive compensation; This position starts at $18.00 per hour

- Employee discounts on motorcycle parts and accessories

- Friendly and positive work environment. Everyone here loves motorcycles and is passionate about riding.

TYPICAL SCHEDULE

8am-4:30pm Monday- Friday, some weekends may be required at times

If you are passionate about motorcycles and would like to join our dynamic work environment with an excellent team, we'd love to hear from you!

Please submit your resume and a brief cover letter outlining your relevant experience and why you're interested in joining our team. Be sure to give an overview of your experience and knowledge of dirt bikes/motorcycles. Our customers rely on us not only for quality products but also for expert advice and guidance in their motorcycle-related endeavors.

Candidates who demonstrate a genuine passion for motorcycles and can showcase their knowledge and experience in this area will be given priority in our selection

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Weekdays
• Weekends as needed

Application Question(s):

• Please explain your experience with motorcycles.

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Medford, OR 97501 (Required)

Work Location: In person