What are the responsibilities and job description for the Store Manager position at FatFace?
Our store in Chatham, MA is looking for an experienced and passionate Store Manager to lead the team and establish the brand in the local area. The Store Manager’s mission is to drive the team to success, by putting the customer at the heart of everything, whilst living the FatFace Vision & Values.
This is a very exciting opportunity to join an established British company currently expanding along the East Coast of the US. You can read more about FatFace and its origins on our website: https://us.fatface.com/about-fatface/the-story.html
We make great British clothing inspired by the world around us. Considered Style. Trusted Quality. Sustainably Sourced. We’re proud of the clothes we make, our values, our spirit, and of our passionate, unique and talented people. They are the core of this brand, what makes this an exciting place to work and what makes us stand out. Come join the adventure…
Responsibilities:
- Use knowledge of local markets, financial data, retail and company strategy to meet and exceed agreed targets for Sales, Payroll and Stock integrity, thereby delivering profit expectations.
- Proactively manage the performance of yourself and your team across all business KPIs.
- Deliver the successful implementation and maintenance of the brand proposition in your store.
- Drive and role model customer service standards to exceed customer expectations and meet customer service KPI measures.
- Complete appraisals and performance reviews for all store management and crew.
- To recruit, train and develop the team, through leading by example and creating a motivating work environment.
- Have awareness of your own development needs and a plan for team succession.
- To ensure correct procedures are adhered to in a professional manner including cash & stock, health & safety, office, security of premises, key holders and loss prevention.
- To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity.
- Communicating and liaising with Head Office to influence and maximize the stock package.
- Using commercial creativity to maximize sales opportunities that are unique to your local market, and communicating this constructively at all levels.
- To execute the FatFace Visual proposition to company standards.
- To abide by all FatFace policy and procedures.
- To use effective planning and organizational skills to successfully implement the retail plan.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
