What are the responsibilities and job description for the Manager, Group Sales position at FC Tulsa?
Job Description:
We are looking for an enthusiastic Group Sales Manager to provide excellent customer service to our fans and supporters. A Group Sales Manager prospects and sells the Tulsa area businesses, churches, governmental and philanthropic organizations for group ticket sales. The ideal candidate will have a professional demeanor, be highly organized and detail-oriented and unafraid to take on challenges.
Responsibilities:
- Excellent customer service while maintaining the highest standards of quality and cleanliness
- Strong communication and problem solving skills
- High attention to detail
- Ability to work in a high paced environment
- CRM proficiency
Duties:
- Actively seek new clients through lead lists, cold calls, speaking engagements and networking events
- Maintain and develop working relationships with existing clients
- Collaborate with clients to define their vision and needs, to generate positive results for all events
- Utilization and maintenance of Customer Relationship Management (CRM) system to track client events and communications (HubSpot)
- Utilize ticketing SeatGeek to distribute tickets to clients
- Collect deposits and full payments, along with food and beverage orders as required
- Maintain accurate organization, ability to multitask, and deadline oriented.
- Other operational and game day activities as assigned
Qualifications:
- 1-3 years of sales experience; Group Sales experience preferred
- Excellent communication skills
- Superb organizational skills
- Experience working with a CRM system (HubSpot) and ticketing software (SeatGeek) preferred
General Physical Requirements:
- Ability to lift 25 lbs
- Ability to stand for up to 5 hours during a game
- Ability to work long hours, weekends & holidays
- Ability to work in adverse weather conditions, including but not limited to rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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