Inside Sales Representative

Description

The inside sales representative is responsible for working with customers to assess their needs. The inside sales representative solicits and obtains orders, understands and interprets customer requirements, provides product and technical information, and develops accounts.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

• Identifies revenue opportunities within customers' communities through excellent communication and networking.

• Prospects, qualifies and generates sales within the company’s established trading partners.

• Ensures identification, planning, account qualification and needs analysis at all prospect levels.

• Interacts with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.

• Identifies and closes additional purchases of products and services by customers' communities.

• Responds to requests from customers for information and presents products based on customer needs.

• Engages in technical discussions with potential clients.

• Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures.

• Provide excellent customer service.

• Must be able to work overtime as required

Requirements

• High School Diploma
• 3 - 5 years of relevant experience
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively

FDS employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:

• Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or the entire Family
• Company Paid Life Insurance and Short/Long-Term Disability Insurance
• Convenient 24/7 Doctor Visits through LiveHealth Online
• Legal Assistance via Legal Shield
• Employee Assistance Program
• Identify Theft Protection
• Access Perks – Discounts on products and services with companies nationwide.
• 401k Retirement Program with strong company match