Data Analyst

Sponsorship is not available to new hire for this position.

Position Overview:

• Execute data oversight strategy and metrics as set forth by the Manager, Sr. Manager, and Director
  
• Adhere to data analytics & RMIS best practices
  
• Escalate claim data quality and process related issues and recommend solutions for program/system improvement to manager
  
• Provide insights and solutions on claim-related opportunities
  
• Generate insights and understand the story linking multiple data points
  
• Manage claims data quality, as appropriate, performing regular validations on user inputs and data transfers and reporting in the RMIS system
  
• Design and run metrics and reports to identify focus files in need of claim oversight
  
• Map business processes and generate reports/metrics for key stakeholders in the risk management and claims team(s), as well as across the Enterprise
  
• Provide feedback on new processes/program enhancement to senior leadership
  
• Contribute to innovation initiatives

Expectations:

• Timely response to ad hoc reporting requests
  
• Timely delivery of scheduled reporting requirements
  
• Accurate prioritization and staging of future reporting enhancements
  
• Monitoring of data accuracy and escalating recommendations to management to assure data consistency
  

Job Description Summary:

• Under general supervision, designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to enable informed business decisions.
  
• Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources.
  
• Uses current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via an increasing understanding of the business model and the information available for analysis.
  
• Typically uses data, statistical and quantitative analysis, and fact-based management to drive decision-making.

Minimum Qualifications:

• Bachelor's degree in information systems, computer science, or a quantitative discipline such as mathematics, engineering, operations research, economics, or Finance.
  
• Two (2) years’ work experience in measurement and analysis, quantitative business problem solving, operations analysis, marketing analysis, simulation development and/or predictive analytics.
  
• Proficient in analytics software and applications.
  
• Good people skills.
  
• Good written and oral communication skills.

Skills/Knowledge/Experience Considered a Plus:

• Excel
  
• Power BI
  
• Python

Work/Domicile Location:

• This position may be located in Pittsburgh, Pennsylvania; Harrison, Arkansas; or Memphis, Tennessee.

Relocation:

• Relocation assistance may be available based upon business needs.

Additional Information
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

• Fortune "World’s Most Admired Companies" – 2021
• Forbes "Best Employers for Diversity" - 2021
• LinkedIn "Top 100 Companies" - 2021
• TIME "100 Most Influential Companies" - 2021
• World HRD Congress "Best Gender Equality Workplace" – 2021
• InsiderPro ComputerWorld "Best Places to Work for IT" – 2021

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.