What are the responsibilities and job description for the Customer Service Agent position at FedEx?
Shift: Tuesday - Saturday 1pm-6:30pm
Guaranteed Hours
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.
Minimum Education
High School Diploma/G.E.D.
Knowledge, Skills and Abilities
Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.
Additional Information
Colorado, Nevada, New York, Connecticut, California, Rhode Island, Washington, Hawaii, Illinois or New Jersey Residents Only - Compensation: Hourly: $18.49 - $27.17The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and/or Nevada and/or New York and/or California and/or Connecticut and/or Rhode Island and/or Washington and/or Hawaii and/o Illinois and/or New Jersey. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, Washington Equal Pay and Opportunity Act, Connecticut Pay Transparency Law, the California Equal Pay Act, the Rhode Island Pay Equity Act., Hawaii Pay Transparency Law, Illinois Pay Transparency Law and New Jersey Pay Transparency Law.
Part Time
Tuesday - Saturday 1pm-6:30pm
Hourly Range $18.49 - $27.17
FedEx offers a fantastic benefit package! They include but are not limited to:
- Medical, Dental and Vision insurance with a low monthly premium
- PTO for personal, sick, vacation and 6 Federal Holidays
- Tuition reimbursement up to $5,250 per year
- 401K with up to an 8% corporate match
- Discounts on travel, cell phones and more
- Paid every Friday
- Benefits begin after 90 days for part-time positions
FedEx Express is absolutely, positively your best choice for a career.
Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?
Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?
This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world’s largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.
We’re excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:
https://www.fedex.com/en-us/about/working-at-fedex.html
FedEx Express is an AA/EEO/Veterans/Disabled EmployerFedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.
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Salary : $18 - $27
