Customer Service Agent

FedEx
Bern, NC Part Time
POSTED ON 1/25/2024 CLOSED ON 2/4/2024

What are the responsibilities and job description for the Customer Service Agent position at FedEx?

Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.


Minimum Education
High School Diploma/GED

Minimum Experience
None

Knowledge, Skills and Abilities
Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver
packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.


Job Conditions
Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.  


Part time

·       $18.49 pay per hour

·       Tuesday thru Friday 4:00 PM – 8:00 PM and Saturday 8:00 AM -5:00 PM

·       18 years old

·       Must pass all required training.

·       Ability to pass a drug screen and background check

·       Must be able to lift 50 lbs.

·       Have not worked within the past 6 months with FedEx Express

·       Station Address: 1515 Airport Road, New Bern NC 28560

FedEx Express is absolutely, positively your best choice for a career.

Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?

Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?

This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world’s largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.

We’re excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:

https://www.fedex.com/en-us/about/working-at-fedex.html

FedEx Express is an AA/EEO/Veterans/Disabled Employer

FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.

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