General Manager/Executive Manager

Feldman Automotive Group
Novi, MI Full Time
POSTED ON 4/6/2023 CLOSED ON 12/19/2023

What are the responsibilities and job description for the General Manager/Executive Manager position at Feldman Automotive Group?

At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive.  Our rapid growth and fast-paced environment make this an exciting workplace.  With dealerships now across Michigan and Ohio, opportunities for advancement are limitless.  We focus on professional growth and rewarding highly motivated employees because happy employees lead to happier customers.
If you are ready to advance your career, come join our team!Core Values* Honesty and Integrity* Respectful* Fanatical attention to detail* Team Player* Fun & EnthusiasticBenefits* Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance* Paid Time Off and 401k with Company match* Paid training and real career growth* Competitive compensation package* Employee discounts on Vehicle Purchase, Parts, Service and More! Responsibilities* Responsible for profitability in all departments in the dealership* Develop and execute a strategic plan to achieve monthly and annual forecasts for all departments* Hire, mentor and monitor the performance of all department heads* Maintain superior customer service (CSI) through dealership culture* Review critical metrics daily for every department and make necessary adjustments to increase production* Assist in developing an advertising and marketing plan* Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process* Build rapport with customers to build a base of referrals to establish customer network* Provide training and support to all staff* Assist sales managers in closing deals and attracting more customersQualifications* Consistent track record of successfully meeting and exceeding sales goals* Minimum high school diploma or GED equivalent required* Minimum 3-5 years of automotive management experience* Excellent communication and customer service skills* Understanding of inventory control* Strong computer and phone skills* Professional appearance and work ethic* Ambitious, goal oriented, and able to work within a dynamic environment* Valid driver’s license and satisfactory Motor Vehicle Report (MVR)We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Location/Region: Novi, MI
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