What are the responsibilities and job description for the Counter Sales Representative position at Ferguson?
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.
Responsibilities:
- Provides advice to customers regarding the best products to fit their needs.
- Processing orders via the order management system.
- Prepare and stage orders for customer pick up.
- Maintain store appearance and merchandising standards as advised.
- Ensure that merchandise is restocked and placed in their respective areas.
- Maintain a safe working environment including PPE (Personal Protective Equipment).
- Be responsible for providing driver duties and responsibilities.
Qualifications:
- Customer service experience strongly preferred.
- Plumbing/HVAC knowledge is a plus.
- Fluency in Spanish (bilingual) is a plus but not required.
- General computer skills, including knowledge of Microsoft Office applications required.
- Ability to lift, load, and deliver merchandise.
- Valid state-issued license is required.
- Must be at least 18 years of age.
- General math skills to allow for cash accounting.
- An ability to learn is a must-have!
- Excellent decision-making and communication skills.
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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