Fashion Merchandiser

Position: Fashion Merchandiser

Department: Golf Shop Staff

Supervisor: Retail Operations Manager

Supervises: Golf Shop Staff

Summary of Responsibilities:

The Fashion Merchandiser assists the Retail Operations Manager in the management of the day-to-day operations within the golf shop. They are responsible for promoting the image, products, and services of the Professional Shop by creating eye-catching product displays, store layouts and design to attract customers and encourage them to shop.

At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.

Essential Functions:

• Promotes a positive work environment through effective communication and creating a warm and engaging atmosphere.
• Assist the Retail Operations Manager in the day-to-day operations of the golf shop.
• Supervises the golf shop in the absence of the Retail Operations Manager.
• Assist with golfer check-in and help prevent mistakes with merchandise sales and tee time billing.
• Assist with training staff for all opening and closing procedures.
• Merchandise the golf shop to ensure all displays and mannequins are changed often.
• Make sure that current product is displayed to the best ability and is represented well.
• Maintains excellent organizational skills and moves product to the floor daily.
• Responsible for the golf shop marketing including (but not limited to) Instagram, Facebook, and weekly eblasts.
• Remain current on new merchandise and trending products through a variety of platforms.
• Uses creativity for new sale ideas and markets new products weekly.
• Engages daily with members via marketing strategies (including surveys, member engagement, marketing material by brands, etc.)
• Engage with members immediately upon entering the golf shop and raise the level of service regarding their shopping experience.
• Is always aware of the products we carry, the differences between products and uses sales techniques.
• Ensures the golf shop is cleaned daily (vacuuming, cleaning the windows, and back-office area is neat).
• Work closely with Retail Operations Manager regarding low inventory levels and assists with selecting and stocking new products.
• Consistently prepares and tags merchandise to be put out on the floor when requested by Retail Operations Manager.
• Follows procedures for receiving product, billing members, and contacting members in a timely fashion.
• Assists in inventory control of merchandise and special orders including ordering procedures, receiving procedures, inputting into point-of-sale system, pricing procedures, inventory, display, and sales.
• Ensure other staff members provide correct information regarding special orders, eliminating errors, and providing members with a timely order process.
• Conducts oneself in a professional manner and always maintains a professional image.
• Acts as role model for all employees by demonstrating professional behavior and a committed work ethic.
• Promotes a positive image within the company and community, always smiling with a “Yes We Can” attitude.
• Assists other departments as needed.
• Assists the Retail Operations Manager with applications for Merchandising Awards.
• Assists the Retail Operations Manager in any other functions that they deem necessary for the success of the golf operation.

Skills:

• Communication
• Organization
• Critical Thinking
• Creativity

Work Styles:

• Dependability
• Independence
• Attention to Detail
• Engagement

Required Education/Experience:

• High School Diploma or equivalent
• 2 years retail experience preferred

Required Qualifications:

• Must be able to communicate and understand the predominant language of our members and guests.
• Must be a team player, possess the ability to collaborate and work well with others.
• Must possess the ability to work effectively under pressure and maintain excellent service standards.
• Must have excellent listening skills and an eagerness to provide excellent service.

Physical Requirements:

• Ability to reach, bend, stoop and wipe to perform essential job functions
• Must be able to work in a standing position for long periods of time
• Must be able to work indoor and outdoor environment, day and/or night hours, occasional long hours and weekends and holidays
• Lifting may be required up to 50 pounds
• Hot temperatures in the summer and cold temperatures during the winter
• Ability to use both arms and hands

Working Conditions:

• Must be able to work day and/or night hours, occasional long hours, weekends and holidays

Classification:

• FLSA, Non-Exempt
• Full-Time

Benefits:

• Competitive pay
• 2 days off per week
• Career advancement opportunities within our Club Development and Continuing Education
• Comprehensive healthcare, dental and vision package
• Flexible Spending & Dependent Care Accounts
• Paid Time Off (Vacation, Sick and Holiday)
• 401(k) Plan, eligibility after 1 year of employment
• Life insurance
• PLUM Benefits
• Golf, Paddle/Tennis, and Fitness Privileges
• Annual Summer and Holiday staff events