Front of House Supervisor

Are you passionate about creating memorable dining experiences? Do you have a flair for hospitality and a knack for team leadership? Fire Bar and Grill in Crystal Lake, IL, is seeking a dynamic and Experienced Front of House Lead/Supervisor to join our team and help us elevate the dining experience for our guests.

Fire Bar and Grill is a contemporary, casual dining restaurant and bar located in the heart of Crystal Lake, known for its mouthwatering cuisine, exceptional service, and a warm and inviting atmosphere. We take pride in providing top-notch service and delectable dishes, making us a favorite destination for locals and visitors alike.

As the Front of House Manager, you will play a crucial role in ensuring that our guests have an exceptional dining experience. You will lead and inspire our front-of-house team, oversee daily operations, and uphold our high standards of service and hospitality. This role offers an excellent opportunity to showcase your leadership skills, provide outstanding service, and contribute to the success of a well-loved establishment.

Key Responsibilities:

• Lead, mentor, and motivate our front-of-house team, including servers, hosts, and bartenders.
• Maintain a warm, welcoming, and organized dining environment.
• Ensure exceptional guest service by setting and maintaining high standards.
• Handle guest concerns and feedback with professionalism and efficiency.
• Collaborate with the kitchen and back-of-house team to ensure a seamless dining experience.
• Assist in monitoring inventory, order supplies, and manage restaurant budgets.
• Assist in overseeing scheduling and staff training to ensure optimal team performance.

Qualifications:

• 3 years of experience in a restaurant management/supervisory role.
• Strong leadership and team-building skills.
• Exceptional communication and interpersonal abilities.
• A passion for delivering outstanding customer service.
• Strong organizational and problem-solving skills.
• Knowledge of restaurant operations and industry trends.
• Familiarity with point-of-sale systems.
• SERV Safe certification is a plus.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and advancement.
• A positive and collaborative work environment.
• Staff discounts and incentives.
• Health and dental benefits (after a probationary period).
• Ongoing training and professional development.

If you're ready to take your career in hospitality to the next level and become an integral part of Fire Bar and Grill's success, we encourage you to apply. Join our team, where passion for food and service is celebrated every day!

To apply for the Front of House Lead/Supervisor position at Fire Bar and Grill, please submit your resume, a cover letter highlighting your relevant experience, and references. We look forward to reviewing your application and getting to know you better.

Fire Bar and Grill is an equal opportunity employer. We welcome candidates of all backgrounds and experiences to apply. Come be a part of our family and help us create memorable dining experiences for our guests!

Job Types: Full-time, Part-time

Pay: $42,115.59 - $50,719.84 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Crystal Lake, IL 60014 (Required)

Work Location: In person