What are the responsibilities and job description for the General Manager position at Firehouse Subs?
We are seeking an experienced General Manager at Firehouse Subs in Concord/Kannapolis, NC
Qualifications- ServSafe Manager * Able to work on your feet for up to 13 hours at a time * Able to lift up to 50 lbs * ability to work weekends and some evenings required * Cash handling skills required * Familiarity with Microsoft office suites required * Top notch customer service skills * Ability to lead and develop a strong team * Possess a positive attitude; be ready and willing to manage their team and serve customers, every day with a smile * Be able to hire, train and motivate a high-performance team * Understand and be able to manage food and labor costs * Understand a Profit and Loss Statement and operate restaurant at maximum profitability * 2 years of management experience, responsible for inventory and resource scheduling.
Responsibilities * General Managers ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business * General Managers ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures * Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision * Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth * Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner * Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly * Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers * Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule * Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities * Represent Firehouse Subs® in a professional, positive manner at all times * Communicate effectively to the Area Manager/Owner any and all issues that may impact our business * Maintain restaurant equipment in full working order and communicates problems immediately to Area Manager/Owner * Any other duties assigned by the Area Manager/OwnerBenefits * Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Employee discount
Experience level:
- 2 years
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $17 - $22
