(Hybrid) Talent Development Coordinator

Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Essential Functions

• Metrics and Analytics: extract information from existing tools based on skill level and perform preliminary analysis as appropriate (so program managers can better understand opportunities/needs, saturations, connections between program participation and retention/growth)
• Talent Planning: assist with back-end Workday resources to support HRVP/HRBP talent planning efforts
• Workday Learning & NovoEd: leverage platforms to build course details (enrollments, resources, etc.), usage/trend analysis, test programs to be deployed to large employee populations
  • Coordinates and tracks participant enrollment via the Learning Management System and ensures completions are added to Workday.
  • Assists with managing FALive and MyFA engagement as assigned.
  • Assists with planning and scheduling conference rooms, hotels, vendors, and catering, including set up and break down of training rooms.
  • Assembles training materials including workbooks, evaluations, name tents, and ships materials when necessary. 
  • Schedules and attends planning meetings between vendors, program participants, Talent Development, Human Resources, and other internal and external colleagues.
  • Assists with creating and proofreading training materials.
  • Assists with creating evaluation summaries after programs and assists in other metric development and reporting activities.
  • Coordinates other Talent Development projects as assigned.
  • Coordinates employee assessment resources and delivery such as DISC, EQ, Strengths, and 360 Reviews.
  • Supports Talent Development programs
  • Follows department’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
  • Actively contributes to the results of the team and works toward achieving goals and objectives.

Knowledge and Skills/Technology Used

• Proficient in MS Office Suite
• Experience with Zoom/Teams and ability to provide technical support for Zoom/teams calls
• Experience with HRIS/ATS systems and web-based applications (Workday preferred)
• Coordinate program details (invitations and participation, updates to materials, email correspondence, Welcome Box supply ordering and distribution, survey design and preliminary analysis; participant tracking)
• Interface with program managers, facilitators, and executive guest speakers
• Café and hotel arrangements for in-person programs
• Good verbal and written communication skills
• Good organizational and follow up skills
• Working knowledge of fundamental concepts, practices and procedures of department/field
• Establishes effective working relationships at the work group level

Typical Education

• Bachelor’s degree preferred

Typical Range of Experience

• 1-3 years of experience

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.