Assistant Manager

Position Overview:

As the Assistant Manager with 1st Choice Storage, you will be responsible for assisting in the day to day operation of the self-storage facility, including renting units, selling merchandise, interacting with customers, and maintaining the overall property. The Office Assistant must have the ability to work face-to-face with customers and build excellent relationships while enhancing your customer service and sales skills and experience.

Job Responsibilities:

• Converting telephone and walk-in inquiries into rentals;

• Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely;
• Upsell moving products and assist in unit sizing decisions;
• Greeting customers promptly, enthusiastically and professionally;
• Knowing and presenting the features and benefits of the property at all opportunities;
• Resolves customer issues in a timely and effective manner;
• Ensures that company standards of cleanliness and appearance are met;
• Inspect the property, including performing lock checks;
• Showing customers our self-storage units;
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED, required;
• A valid state Driver’s License;
• 1 years of customer service experience;
• Able to work with minimal supervision;
• A professional, positive, team-oriented attitude;
• Be moderately proficient with a computer (including Microsoft Office) and be willing to learn a proprietary software that manages rentals, payments, and occupancy reports;
• Excellent organizational skills;
• Willing to work a flexible schedule, including weekends;
• Must be able to perform some of the physical requirements of the job, including daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50lbs), and similar light activities. These are necessary to do this job.

Job Type: Part-time

Pay: $13.50 - $14.50 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Self storage: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location