What are the responsibilities and job description for the ARCAN - Property Manager position at First Communities?
Property Manager
Are you interested in work that is made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!
Job Summary
As a Property Manager, you’ll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation, and support. Our Property Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy!
Essential Job Functions:
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Address the concerns of current and prospective residents in a friendly and professional manner.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• A willingness to adapt to frequent change as our company continues to grow and evolve.
• Perform any other related duties as required or assigned.
We’re Looking for An Individual Who Has:
• Minimum three years’ experience in residential property management required
• Experience in supervisory role and managing staff
• Financials experience/experience working with a budget
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite (Word, Excel) property management systems; Yardi, Rent Café, and credit screening experience
• Regular attendance, punctuality and dependability required
• A positive, motivating, team-oriented attitude
• High degree of flexibility and tolerance for change
• Ability to train, develop, lead and mentor
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Superior written and verbal communications skills
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow-through with attention to detail are skills needed to be successful in this role
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• Understanding of federal, state and local fair housing laws and provisions
• Ability to work a flexible schedule including weekends and holidays as required
What is required:
• Bachelor's degree preferred or equivalent work experience required
• Valid Driver’s License and reliable transportation may be required based upon specific property needs
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday-Sunday 40 hours a week (work schedules may vary). Some over-time may be required including “on-call” and/or rotating “oncall” responsibilities.
What’s in it for You?
Great work environment – The Arcan method is designed to set you up for success. There is room for growth within our organization. We are big on growing long-term relationships with our employees and vendors. Our commitment is to create memorable experiences and we believe in taking that extra step for our residents, our communities and each other.
Excellent compensation – In addition to competitive compensation, we'll provide you with world-class benefits, including medical, dental and vision plans, short and long-term disability insurance, holiday pay and vacation package, and more! Visit our website at www.Arcancapital.com.
About Us
Arcan Capital was founded in 2016 and is growing quickly. We acquire and manage apartment properties across the Southeastern United States. With our current staff of over 80 employees and plans to increase this year, you will be an integral part of our expanding team and play a key role in achieving the company vision by fostering our engaging company culture and ensuring high levels of organizational effectiveness.