What are the responsibilities and job description for the Teller position at First Federal Ssavings Bank of Twin Falls?
Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.3 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
- Provides excellent customer service and participates in creating a positive work environment.
- Processes a variety of routine transactions to include but not limited to deposits, withdrawals, and loan payments.
- Processes customer requests to include but not limited to cash advances, wires, foreign currency, cash exchanges, bond redemptions, and monetary instrument purchases such as cashier’s checks, money orders and gift cards.
- Uses multiple computer programs and works with other internal departments to conduct research and resolve customer issues.
- Answers emails and phone calls coming into the branch.
- Orders branch supplies and checks for customers.
- Uses and cleans branch equipment such as validators, branch capture, coin machine, currency counter, debit card machine, PIN/sig pads, TCR, and ATM to efficiently assist customers.
- Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet.
- Ensures that the teller station is organized, clean and stocked with necessary forms and supplies.
- Is familiar with all products and services offered by the bank.
- Builds relationships with customers via recommendations and referrals through the Connections software.
- Follows all bank policies and procedures.
- Performs all job duties and maintains compliance with all banking acts, laws, and regulations.
Experience
Required- 1 year(s): At least six months of cash handling and customer service experience.
Education
Required- High School/GED or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)