Head Teller (Pukalani, Maui)

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, Head Teller to join our Pukalani Branch in Maui, Hawaii. In this role, you will provide stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services. The Head Teller also assists in the supervision of Branch Tellers and Branch operations.

Work Schedule
Monday - Thursday 8:00AM - 4:30PM; Friday 8:00AM - 6:30PM (hours may vary)

The ideal candidate will have:

• High school diploma or equivalent required.
• One year of experience as an FHB Senior Teller; or
• Two years’ experience as an FHB Teller and cross-trained to perform supervisor duties; or
• One year experience as a Teller (or equivalent) in another financial institution with two years’ supervisory and cashiering experience.
• Knowledge of the financial services industry. (e.g., retail, mortgage/loans/deposits, and wholesale banking).
• Must be pleasant and tactful when interacting with customers.
• Good oral and interpersonal communication skills.
• Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
• Able to handle confidential matters judiciously.
• Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator.
• Possess sales skills to enhance business development opportunities.
• Ability to work independently with minimal supervision.
• Familiar with standard concepts, procedures, and practices in branch operations.
• Demonstrated ability to lead a team.
• Ability to work under pressure with multiple deadlines.
• Ability to problem solve.
• Ability to resolve complex staff and customer issues/transactions.
• Exercise good judgement.

For more information and to apply, please go to www.fhb.com/jobs

About First Hawaiian Bank

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward-thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration. We also offer a comprehensive benefits program, including medical, 401(k), life insurance, tuition reimbursement, paid vacation, retiree benefits, and more!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Banking: 2 years (Preferred)
• Cash handling: 1 year (Preferred)

Work Location: One location