What are the responsibilities and job description for the Branch Leader position at First Hope Bank?
The Branch Leader is responsible for all aspects of branch performance - internal sales, daily operations, and staff performance.
Key Responsibilities
- Leads and executes a sales initiative to achieve branch goals and customer acquisition and retention.
- Proactively identify opportunities for relationship acquisition and development by cross-selling additional products and services
- Ensures staff compliance with regulatory guidelines and adherence to established policies and procedures.
- Ensure all activities, transactions and records are following security and control procedures of the bank, preventing fraud and protecting customer assets.
- Drive the employee experience and branch morale.
- Assist with all branch functions, as needed.
Education and Experience
- High School Diploma/GED is required; college degree preferred
- At least three to five years of experience in retail banking.
Physical Requirements & Working Conditions
- Manual dexterity and the ability to lift bags of coin.
- Ability to use office equipment such as personal computer, telephone, copier, adding machine, etc.
- Ability to travel to branches, off-site training, and/or meetings if required.
- Lobby/professional office environment with moderate sound.
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