What are the responsibilities and job description for the Deposit Operations Representative position at First Hope Bank?
The Deposit Operations Representative work on a team to support the Deposit Operations function of the Bank in a smooth and efficient manner, including but not limited to account opening and maintenance review, ACH Processing, Foreign Collections, exception item overdraft processing, fraud claims, legal requests, debit and credit adjustments, account reconciliations and preparing various reports.
Primary Responsibilities
- Responsible for verifying customer information, account opening/maintenance and report any errors back to the branch for timely correction to be compliant with bank and regulatory policies.
- Daily processing of incoming and outgoing ACH and Wire Transfers
- Review and monitor the processing of all debit card, ACH and check fraud dispute claims to ensure adherence to applicable regulations.
- Reconcile bank accounts and general ledgers according to set guidelines.
- Review and validation of all appropriate debit and credit adjustments and or cross entries.
- Bond Redemption verification, shipping, tracking, and reporting.
- Foreign Currency exchanges/orders and foreign check processing verification, shipping, tracking, and reporting.
- Daily ATM reconciliations and ATM deposit processing
- Review and process legal requests such as research, levies, and subpoenas.
- Process consumer and business daily overdrafts and rejected/non post item processing.
- Perform a variety of administrative duties to ensure efficient and accurate IRA account processing.
- Prepare detailed analysis and reports for various areas of the bank as needed.
- Additional responsibilities and cross-training as deemed necessary by supervisor.
Education and Experience
- High School Diploma, some college or equivalent work experience preferred.
- One year of experience in banking, accounting, or bookkeeping.
- Proficient in Microsoft Office products
Physical Requirements and Working Conditions
- Professional office environment with moderate sound.
eoe (v/d)
Salary : $34,500 - $43,700
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