What are the responsibilities and job description for the Administrative Assistant I - Wealth Management position at First Interstate BancSystem?
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our Omaha 93rd & W. Dodge branch. SUMMARY Provides administrative support for higher-level executives; assumes administrative responsibility for projects that may be complex and/or involve bank-wide impact. May provide assistance with special projects. Requires initiative and judgment. Positions on may be found in several different departments. Applies advanced skills for the position. Has varied and somewhat complex duties and tasks. Resolves most questions and problems and refers only the most complex issues to higher levels. Works under minimal supervision. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Front Desk Coverage – welcoming and directing customers. Greets customers and clients to the department in person, over the phone, and via e-communications; establishes a quality customer experience through a courteous attitude and professional appearance. Clerical and organizational assistance of department correspondence, handling mail, scanning, and other administrative duties. Support processes and assist in the preparation of documents to support business activities. Operate PC using one or more software programs to generate documents, coordinate meetings, conferences, presentations, travel arrangements, and perform other routine administrative work. Organize and coordinate department functions as requested. Design, organize and maintain central filing system for the department, including records management and retention tracking. Order and maintain supplies; arrange for equipment maintenance. Design, construct and edit PowerPoint presentations. Process invoices for payment. May provide backup teller and new account duties. Perform other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent organizational and time management skills are required. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) required. 0-2 years previous banking experience preferred. Personal computer and Word/Excel software experience is required. 2 years data entry/ 10 key with accuracy is a must. Strong interpersonal communication skills are required. Ability to handle detailed work in a busy atmosphere with minimum supervision is required. OTHER SKILLS & ABILITIES Strong personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, and Outlook; self-starter and works with minimal direction; good verbal and written communication skills; Interpersonal skills and team orientation; Ability to meet deadlines; ability to appropriately escalate issues requiring problem solving and decision making. LANGUAGE SKILLS Ability to read, interpret and apply lending laws and regulations related to the quality of loan operations servicing. MATHEMATICAL SKILLS Ability to work with basic mathematical concepts. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. REASONING ABILITY Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Accepts shared ownership and accountability for results. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk, hear, see, stand, walk & use hands to finger, handle, or feel. The employee frequently is required to sit. The employee is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee may lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
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