Teller

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Teller

Department: Teller Operations

Reports to: Teller Services Supervisor/Operations Manager

Supervises: None

Summary:

Provides customer service for banking customer that involve monetary transactions and ability to balance a teller drawer daily.
Job Requirements:

• High School Diploma
• Good Interpersonal and training skills
• Good mathematical ability
• Organizations skills
• Proficient in operating a PC, calculator, money counter
• Ability to interact with public, lifting 35 lbs., sitting, standing, and squatting

Specific Job Functions:

• Provides comprehensive, prompt and efficient customer service of financial institution transactions.
• Cash checks or savings withdrawals and payout money after verifying that date of instrument, signatures are correct and that written and numerical amounts agree, and the accounts have sufficient funds to process the transaction. Enter each transaction into teller system to ensure proper update of bank and main computer system.
• Receives checks and cash for deposits to checking and savings accounts, verifies amounts examines checks for proper endorsement, and enters deposits into computer records.
• Balance ATM as requested
• Receives payments for mortgages, consumer and other loans and prepares receipts.
• Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts.
• Process incoming and outgoing collection items, noting due dates and expiration dates.
• Sell travelers checks, Cashier’s checks, and money orders
• Order a supply of cash to meet daily needs
• Assist customers with cash advances and process related general ledger tickets.
• Cross sell other bank products.
• Balances cash drawer at the end of the day and compares totaled amount to computer generated proof sheet. Reports and discrepancies in their drawer to the Head Teller, Operations Manager and Chief Administration Officer
• Ensures that the lobby area is properly stocked and maintained.
• Promptly reports malfunctions of lobby equipment to supervisors.
• Place Reg CC holds on accounts when required.
• OFAC checks when required.
• Prepare CTR report and mail to proper authorities
• Assist other departments with duties when called upon
• Cross train in other areas of the bank

Daily Duties

• Handle all monetary transactions that are presented at a teller window – Cash checks, take deposits, sell money orders, Cashier Checks, Visa gift car, cash advances
• Cross sell bank products
• Receive payments from Loan Customers
• Balance teller balance sheets to EZ Teller Super View Reports Daily
• Run and Balance Proof scanner batch and transmit to IT Department Daily
• Wait on lobby customer and also drive in customers
• Balance vault, count vault daily disperse money to other teller as needed from vault and make entries.
• Balance replenish and record all entries to ATM daily
• Answer telephone as needed
• Pick up and sort mail daily
• Assist customer with opening and entering safe deposit boxes
• Request and update phone and email address changes from bank customer

Weekly

• Order and stock all supplies for tellers in storage area
• Call for all service repairs needed on any equipment
• Any other duties as assigned
• Verify weekly cash order

Yearly

• Complete any E-Learning or Teller classes as assigned
• Adheres to teller limits for outage of $300.00 over or short

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person