What are the responsibilities and job description for the Deposit Operations Specialist position at First Savings Bank?
First Savings Financial Group, Inc. is the holding company for First Savings Bank. First Savings Bank has sixteen offices in the Indiana communities of Clarksville, Jeffersonville, Sellersburg, New Albany, Georgetown, Corydon, Lanesville, English, Leavenworth, Marengo, Montgomery, Odon and Salem. Our mission is to create a higher quality of life for our customers, our employees, our community and our shareholders. We are committed to building customer relationships, conducting business with integrity, providing the best customer service and we count on our employees to deliver that outstanding service. We encourage an environment that supports teamwork, collaboration and cooperation. Career opportunities are available to individuals who want to be a part of our continued success and we value a diverse workforce. We also provide an excellent benefit package.
Equal Opportunity Employer Minorities, Women, Disabilities, Veterans
This position is responsible for performing a wide range of duties to support the Treasury Services and other functions of the bank.
Specific Job Functions:
- Handle telephone inquiries and research requests from business customers in a courteous manner while providing the highest level of customer service
- Responsible for, but not limited to, working and processing the following
- Positive pay
- ACH file and return processing
- ACH reports
- ACH disputes
- Customer support
- Set-up and review of customer documents
- Lockbox support
- Online banking set-up and support
- Update and maintains department procedures when needed
- Remain current on all required annual training
- Carry out such other duties as may be assigned or requested
- Responsible for being compliant with all regulations and compliance requirements pertaining to job function
- Cross train in other Deposit Operations processes, including wire processing
Job Requirements:
- High School diploma or equivalent
- A minimum of at least two years banking experience with a strong working comprehension of Treasury Services activities
- Capable of multi-tasking and maintaining focus
- Strong attention to detail and ability to problem solve
- Good interpersonal and customer service skills
- Ability to understand and adhere to policies, procedures, regulations and laws for the department and the organization to protect assets and the reputation of the bank
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Office
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Banking: 2 years (Preferred)
- Treasury Services activity: 2 years (Preferred)
Work Location: One location