Administrative Assistant
Job Posting for Administrative Assistant at FirstService Residential
Job Overview:
As an Administrative Assistant, you'll be responsible for assisting to the administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners.
Your Responsibilities:
- Provide a friendly and welcoming atmosphere when residents and guests of Hedingham visit the Athletic Center. Greet everyone that comes in whether it be to work out or ask questions.
- Answer the phone calls of residents and vendors at the front desk of the Hedingham Athletic Club. Take down notes, etc for other staff.
- Set up new residents with FOB access to the various amenities offered.
- Assist Residents in the scheduling of Amenity Rentals, provide tours of the Rental Amenities, etc.
- Streamline processes and procedures for the front desk operations.
- Provide Account Balance information to residents and assist with work orders, account issues, complaints etc.
- Edit homeowner work orders and information using the Connect System.
- Provide a range of support services to the Property Manager, Assistant Manager, and Hedingham Board of Directors. This can be, but is not limited to, reports using Excel, Powerpoint, Word, etc…
- Assist in the Violations Process which may include the mailing of letters, sending emails, etc.
- Process repair and maintenance requests.
- Provide excellent customer service and maintain open lines of communication with fellow
associates, homeowners and Board of Trustees - Have general knowledge and understanding of building systems and components
Skills & Qualifications:
- Minimum of 3 years business experience in an administrative capacity or related experience
- Critical thinking, problem solving, judgement and decision-making abilities are necessary.
- Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
- Ability to work with sensitive and/or confidential information.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$22.00 - $24.00/hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Salary.com Estimation for Administrative Assistant in Raleigh, NC
$47,132 to $59,604
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