What are the responsibilities and job description for the General Manager/CAM position at FirstService Residential?
The Community Association Manager is the leader of our entire on-site operation. They effectively manage working-relationships with all departments acrossthe propertyin order toensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respectiveBoard of Directors to implement projects, overcome challenges, and provide quality service to our customers.
What you will be doing? (Some of your main responsibilities include):
- Provide management and leadership to assigned property and book of business.
- Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel.
- Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
- Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
- Initiate contact with new residents.
- Conduct site inspections regularly, identify deficiencies and provide recommendations and action plansin order toimprove the property.
- Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
- Create, maintain and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
- Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.
Why join our Property Manager family/ What is in it for you?
- Pay ranges: $100k -$105K
- Schedules:Monday – Friday 8:00am – 5:00pm
- Career Development: Our CAM leaders consists of professionals that have many opportunities for growth. As a CAM you will be partnering withyour Regional Director daily, which helps you learn from them and positions you to be the next Regional Director. We also have many trainings inour FirstService University that you can take to further your career while working with us.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties andresponsibilities to this job at any time.
