Workforce Analyst

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Workforce Analyst

At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is inclusive, collaborative, entrepreneurial, passionate and above all - fun.

About the team

The global Workforce Analytics team focuses on understanding strategic business initiatives and connecting them to talent opportunities. We use data to measure how well we attract, develop and retain a diverse workforce in the right place, at the right time.

What you will be doing

Your main objectives are to (1) onboard and deploy talent insights through Visier, our core people analytics tool. This includes defining technical requirements, managing systems configurations, validating data, managing the quarterly release schedule and user security; and (2) perform analyses that enable stakeholders to make informed decisions around hiring, developing and retaining a diverse workforce.

You will accomplish this by establishing relationships across The People Office (HR), becoming proficient in our people systems (e.g., Workday, Visier, Glint, etc.) and combining contextual knowledge with your technical skills. Above all, you are exceedingly analytical in nature, detail oriented and open to learning new skills.

Core Responsibilities

• Analyze user requirements to determine system configuration and/or customization required within Visier. Liaise with internal Visier users and external Visier support to help design, validate, and enable new metrics and features.
• Meet with stakeholders to assess problem statements, ask the right questions, determine whether a problem exists and examine your workforce intelligence applications (Visier, Glint, Workday, etc.) for trends and evidence that could support actions to solve the problem
• Manage the user security process in Visier, including new user setup, quarterly re-certification and ongoing maintenance of existing user profiles.
• Create, deploy, and manage custom analytical content for Visier users and other key stakeholders, automating where possible.
• Research and resolve data integrity issues. Perform monthly and quarterly maintenance.
• Manage Visier’s quarterly release schedule, including understanding, enabling, and communicating feature enhancements to the broader user base.
• Become an expert on what data is available across FIS and make suggestions to improve the quality of how we collect and use information with the goal of increasing data literacy across HR. Proactively share knowledge with other members of analytics team.
• Other related duties assigned as needed.

Requirements

• 3 years of experience extracting/ cleansing/ visualizing HR data
• Extensive knowledge of Microsoft Excel
• Ability to explain and visualize complex data to non-technical colleagues
• Ability to build relationships and manage stakeholder expectations through proper planning. Can create presentations and conduct meetings.
• Experience successfully creating and managing a project from inception to completion

Nice to have (not required)

• SQL, Python, R, Tableau, PowerBI or other relevant data manipulation skills
• Vendor management experience
• Experience with Visier
• Agile methodology

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities
• A competitive salary and benefits.
• A variety of career development tools, resources and opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

.

Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass