Workflow Business Analyst

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Job Description

Workflow Business Systems Analyst

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:

As a Business Systems Analyst, you'll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You'll workaspartofateaminascrumsettingand must be aself-motivated,proactive,andout-of-the-boxthinker.

About the team:

The insurance industry is recognizing the importance of both the customer experience and digital strategies. To succeed, insurers need policy administration systems and automated workflows that promote efficiency around all things data. Managing complex business and data is central to the efficient management of any insurance organization. And beyond efficiency, you also need the software that empowers you to better understand your customers and provide the digital solutions they demand. FIS Solutions support all aspects of Insurance Business.

What you will be doing:

• Gather and analyze data for potential business expansion
• Identify new strategies and product improvement opportunities
• Influence stakeholders to support business projects
• Assist with project management for selected projects
• Assist presentations to existing and prospective clients.
• Coordinate with Product Strategy, Development, and other internal groups to elaborate on new capability.
• Test business processes and recommend improvements
• Convert roadmap features into smaller user stories
• Write clear and well-structured business requirements and documentation
• Create reports, dashboards and visualizations to help others understand business performance
• Communicate and validate requirements with relevant stakeholders
• Perform data discovery, analysis and modeling
• Collaborate with product managers on roadmap planning

What you will need:

• Knowledge of healthcare services industry and an understanding of end-to-end systems development life cycles.
• A bachelor's in computer science or information systems or equivalent experience - master's degree is desirable.
• Knowledge of business process management systems
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
• Excellent leadership and communication skills

Added bonus if you have:

Prior experience with Healthcare Payer processes.

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

* A voice in the future of fintech

* Always-on learning and development

* Collaborative work environment

* Opportunities to give back

* Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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