What are the responsibilities and job description for the DNA Card Services, Project Analyst position at Fiserv, Inc.?
This is the ideal opportunity for someone who sees their future career path moving forward into Project Management with a focus on Card Implementations.
As an IT Business Consultant, you will function as a Technical Project Analyst in our DNA Card Services Implementation Group. You will have the opportunity to coordinate and manage Debit, Credit and Shared Branch application software projects and the overall coordination of the Card Implementations on our DNA Account Processing conversions.
We seek your highly honed attention to detail, technical skillset combined with coordination and project management skills to keep our projects moving forward and allowing us to meet our client’s commitments. Find out more!
What you will do
o Under the mentorship of the Department Managers, oversee and deliver tasks by completing project achievements within the project/task timeline.
o Perform Card Services implementation tasks: installation, setup, vendor certification and updates for Credit Cards ATM/Debit and other ancillary interfaces for Fiserv DNA Card Service Implementation.
o Make modifications made to system parameters within client’s test and production databases in preparation for live card services event.
o Work with project breakthroughs or with the other Fiserv assigned tasks to assure that all applications interact according to specifications not limited to Credit Cards or Debit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation.
o Adhere to company Service Level Agreement guidelines.
What you will need
o Bachelor’s degree or equivalent, relevant experience
o Minimum: 3-5 years of software application project management experience within the debit/credit payments processing industry
o Experience in Card payment services and related products, as well as the overall card industry, including competition and financial institutions. Credit Card Implementation experience a plus as well as understanding of Lending fundamentals
o Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships
o Excellent professional written, verbal and presentation skills.
o Proficiency of SQL and Oracle, Microsoft Office tools
o Strong research and problem-solving skills.
o Able to effectively interact with different sized clients along with all levels of stakeholders.
What would be great to have
o Strong communicator, competitive, aggressive, accountable, adaptable, motivated, results-oriented, solution oriented, and driven to succeed.
o Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships
o Demonstrable ability to manage multiple projects in a fast-paced environment while adhering to deadlines.
o Flexibility to work after hours/on-call/ weekends as needed
o Ability to write and or apply scripts via SQL to analyze financial data.
o Solid understanding of Fiserv/ DNA and CCM products preferred
o Credit Card Implementation experience a plus as well as understanding of Lending fundamentals
o Mastery of SQL and Oracle
Travel required: up to 50 % travel Percentage/frequency of travel
