What are the responsibilities and job description for the Teller/FSR position at FiStaff, Inc.?
Join us as a Teller/FSR!
Job Description: We are seeking a motivated and detail-oriented Teller & Financial Services Representative to join our dynamic team. This dual-role position is crucial to maintaining our high standards of customer satisfaction. Youll be at the forefront of our operations, assisting customers both in-person and over the phone. Key Responsibilities:
Teller Duties
Process deposits, withdrawals, transfers, and payments efficiently and accurately.
Balance cash drawers and ensure all transactions are recorded correctly.
Assist customers with routine financial transactions and address any inquiries.
Customer Services
Open new accounts, including checking, savings, and specialized accounts.
Guide customers through the account setup process, ensuring all documentation is completed and accurate.
Provide personalized service to each customer, offering advice and solutions tailored to their financial needs.
Handle customer inquiries and resolve issues promptly over the phone, ensuring a positive experience.
Additional Responsibilities
Educate customers on our products and services, and promote features that align with their financial goals.
Stay informed about our policies, procedures, and compliance requirements to ensure adherence.
Collaborate with team members to support branch operations and enhance the overall customer experience.
Job Description: We are seeking a motivated and detail-oriented Teller & Financial Services Representative to join our dynamic team. This dual-role position is crucial to maintaining our high standards of customer satisfaction. Youll be at the forefront of our operations, assisting customers both in-person and over the phone. Key Responsibilities:
Teller Duties
Process deposits, withdrawals, transfers, and payments efficiently and accurately.
Balance cash drawers and ensure all transactions are recorded correctly.
Assist customers with routine financial transactions and address any inquiries.
Customer Services
Open new accounts, including checking, savings, and specialized accounts.
Guide customers through the account setup process, ensuring all documentation is completed and accurate.
Provide personalized service to each customer, offering advice and solutions tailored to their financial needs.
Handle customer inquiries and resolve issues promptly over the phone, ensuring a positive experience.
Additional Responsibilities
Educate customers on our products and services, and promote features that align with their financial goals.
Stay informed about our policies, procedures, and compliance requirements to ensure adherence.
Collaborate with team members to support branch operations and enhance the overall customer experience.
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