What are the responsibilities and job description for the Shift Lead position at Five Guys Burgers and Fries?
Are you ready to embark on a journey where you can have fun while developing essential leadership skills to propel your career forward?
Join our dynamic team at Five Guys Burgers & Fries and unlock a world of opportunities!
Store Location: 131 Smith Ave, Shallotte, NC 28470, USA
Role: Shift Lead
Pay (not including tips weekly bonus potential): $13.50 - $15.50 per hour
What We Offer:
- Competitive Hourly Pay Rate Weekly Tips and Bonuses based on store performance
- Leadership and Development for all management
- Two weeks of PTO*
- Medical (with employer contribution), dental, vision, short-term disability, supplemental life, and more after 90 days of employment*
- 401k with up to a 3% company match after a year of service*
- DailyPay available
- Free meal on every shift
- 2 Paid Holidays (Thanksgiving Christmas) each year*
What You Will Do:
As a Shift Lead, you will play a crucial role in ensuring exceptional customer service and the smooth operation of the restaurant during your shift. Your responsibilities include:
- Excel in all roles within the restaurant- cashier, grill, prep, and beyond.
- Manage crew members and direct daily operations, including opening or closing the store
- Ensure food preparation is completed, manage employee breaks and shift changes, and complete shift summary reports
- Ensure company standards on equipment, facility, and grounds maintenance
- Comply with local health and safety codes and company safety and security policies
- Motivate, coach, and assist in training crew members
- Ensuring food quality and 100% customer satisfaction
- Train to gain the skills and experience necessary for promotion to Assistant Manager or General Manager
- Other duties as assigned by management
What You Bring to the Table:
- Strong written and verbal communication skills
- Basic business math, computer, and internet skills
- Strong problem-solving and decision-making skills
- Adaptability in any situation
- Ability to stand on hard surfaces for long periods in hot or cold temperatures
- Ability to lift supplies and materials up to 30 lbs.
- High school diploma or equivalent required
- 1-2 years of supervisory experience in food service or retail preferred
- Proven track record of leadership or managerial skills preferred
Note: The above job description is not exhaustive and may be subject to change based on company needs and policies. Join us and be part of a team that values growth, development, and delivering delicious burgers and fries to our customers!
This restaurant has been part of a family-run franchise group named A 2022 and 2023 Great Place to Work and the 2018 and 2012 Five Guys Franchisee of the Year. We operate 25 Five Guys restaurants in the Tennessee Tri-Cities, North Carolina, and the Coastal South Carolina regions.
