Shift Leader

The Opportunity -- having fun while learning essential Leadership Skills to grow your career.

We offer you not only an Hourly Pay Rate. 

You can also receive weekly TIPS and BONUSES based on the store's performance. Wouldn't you want to make more than just your hourly pay rate? 

We seek highly motivated individuals looking to expand their knowledge, skills, and abilities.

We pay our employees the best way - based on performance. Make a difference and be part of a 100% customer-focused team that makes tasty burgers and fries!

LET'S TALK ABOUT THE PERKS!!

• Leadership and Development for all management
• Promotional opportunities
• Two weeks of paid time off for all full-time employees with the ability to roll over 40 hours each year. 
• Dental, vision, short-term disability, supplemental life, and more after 90 days of employment
• 401k with up to a 4% company match after a year of service
• 80% of employee medical health insurance supplemented by the company
• Bonuses based on store performance
• Daily pay available
• Free meal on every shift
• Thanksgiving and Christmas are additional Paid Days off for Full Time Employees.

Essential Duties and Responsibilities: 

• Role models exceptional customer service to all guests. 
• Excels in performing all crew member positions
• Manages crew members and directs the daily operations of the restaurant on their shift, including opening or closing the store, ensuring all food preparation is completed, managing employee breaks and shift changes, and completing shift summary reports
• Ensures company standards on equipment, facility, and grounds maintenance
• Complies with local health and safety codes and company safety and security policies
• Works as a team member to support other restaurant employees in their duties 
• Ensures food quality and 100% customer satisfaction
• Motivates, coaches, and assists in training crew members. May give feedback to General Manager regarding team member performance or disciplinary issues
• Trains to gain the skills and experience necessary for promotion to Assistant Restaurant Manager or Restaurant General Manager
• Other duties as assigned by management

QUALIFICATIONS GUIDELINES: 

An individual must perform each essential duty satisfactorily to perform this job successfully. The requirements above represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

EDUCATION/EXPERIENCE: 

A high school diploma or equivalent is required. 

1-2 years of supervisory experience in food service or retail is preferred. • Proven track record of leadership or managerial skills is preferred. 

LANGUAGE ABILITY: 

This position requires excellent written, verbal, and group communication skills. This position also involves reading, analyzing, creating, and interpreting general business memos and documents. 

MATH ABILITY: 

This position requires basic business math skills. 

REASONING ABILITY: 

This position requires strong problem-solving and decision-making skills and the ability to adapt to any situation. 

COMPUTER SKILLS: 

This position requires basic computer and internet skills, including computerized business tools like email and learning management systems. 

SUPERVISORY RESPONSIBILITIES: 

Supervises Crew Members

PHYSICAL DEMANDS: 

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. Using hands and arms to reach for, grasp, and manipulate objects is required, and finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the workday. 

SPECIAL REQUIREMENTS/CERTIFICATION: 

None 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor, policy, and company management.

This restaurant has been part of a family-run franchise group named A 2022 and 2023 Great Place to Work and the 2018 and 2012 Five Guys Franchisee of the Year. We operate 22 Five Guys restaurants in the Tennessee Tri-Cities, North Carolina, and the Coastal South Carolina regions.

Salary : $13 - $17