What are the responsibilities and job description for the Body Shop Manager position at Fix Auto?
Job Summary:
Fix Auto by Bcc is an individual and family services company located in Rancho Cucamonga, CA. We are a body shop that specializes in collision repairs and provide high-quality services to our customers. Our team is dedicated to delivering exceptional customer satisfaction and ensuring a seamless experience for all clients. We pride ourselves on our professionalism, attention to detail, and commitment to providing top-notch service.
Role Description
This is a full-time on-site role as a Body Shop Manager at Fix Auto Rancho Cucamonga by Bcc. The Body Shop Manager will oversee the day-to-day operations of the body shop, including managing the workshop, coordinating with technicians, and ensuring timely completion of repair jobs. The manager will also be responsible for communicating with customers, providing updates on repair progress, and addressing any concerns or issues. A strong focus on customer satisfaction and maintaining high-quality standards is essential for this role.
Qualifications
-Experience in managing body shops and overseeing repair operations.
-Excellent communication skills to effectively interact with customers and technicians.
-Demonstrated ability to ensure customer satisfaction and address customer concerns.
-Knowledge of aftersales processes and procedures
-Strong organizational and problem-solving skills
-Experience conducting workshops and training sessions for staff.
-Ability to work in a fast-paced environment and meet deadlines.
-Familiarity with body shop software and tools
-Relevant certifications or qualifications in automotive repair or management
Job Type: Full-time
Pay: $90,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Rancho Cucamonga, CA 91730: Relocate before starting work (Required)
Work Location: In person
Salary : $90,000 - $120,000
