What are the responsibilities and job description for the Lab Customer Support - Pathology, Full-time 8am to 4:30pm Monday through Friday position at Flagler Health+?
- Accept and electronically receive laboratory specimens of blood, body fluids, urine, stool and swabs etc. for all sections of the laboratory.
- Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all specimens are collected correctly by staff.
- Process, centrifuge, plate or deliver specimens in a timely manner to the appropriate department for testing.
- Aliquot, process, label, and store samples for outside reference laboratories.
- Is capable of identifying pre-analytical problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify a Laboratory Supervisor, Director or Manager.
- Communication, cooperation and assistance rendered in a timely and courteous manner to all fellow workers including hospital and medical staff.
- Provide instruction and training in theory, technical skills, safety protocols, and laboratory procedures to students and employees.
- Follows and reviews general laboratory, safety, and department policies and procedures.
- Answers telephone calls and assists individual with question and/or concern by following laboratory policies and procedures and consistently uses good telephone etiquette and gives and receives accurate information
Experience
Required- 1 year(s): Experience in a healthcare setting.
Education
Preferred- High School or better
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