What are the responsibilities and job description for the Inside Sales Representative position at Flambeau?
Flambeau is a privately held, award winning Plastics News Top 100 Molder offering custom (contract manufacturing) and proprietary injection and blow molded products and services via a global manufacturing footprint. Celebrating our 75th Anniversary, we are proud to service industry-leading OEMs across a wide range of market segments. This is an on-site position.
Flambeau, Inc. is seeking an Inside Sales Account Manager responsible for proprietary product sales for assigned accounts. These duties require relationship building and expanding Flambeau’s product range with them. Pursuing new business with assigned accounts and pursuing sales opportunities with prospects is fundamental to this position. In-depth knowledge of Flambeau’s proprietary Fluids Systems and Packaging (FCP Div.) product lines is required to perform at high level. Selling value-add capabilities inherent with FCP product offerings is required. Inside Sales Account Manager duties include price management; account profitability; and maximizing the over-all customer experience with FCP proprietary products.
Job description
- Acquire solid understanding of FCP Proprietary Products including features; benefits, and all value-add propositions.
- Articulate product line breadth; features and benefits; advantages; and value-add propositions clearly and concisely via multiple communication platforms including email; internet; and catalogs.
- Acquire thorough understanding of FCP Stock Product Price Books; Sales policies; terms and conditions.
- Acquire thorough understanding of proprietary product market applications including the competitive landscape with competitor products.
- Take ownership for assigned account sales. Manage product line position; price; profit margins, and forward profitability.
- Utilize all Flambeau marketing tools and internal people contacts to maximize customer’s ability to expand business with Flambeau, Inc.
- Advocate for Flambeau in all negotiations; agreements; and programs including sales allowances; rebates; managed inventory, and other services.
- Prepare Requests for Quotations (RFQ’s) per company policy and complete quotations in timely and thorough manner. Document and Archive these per Flambeau policies.
- Coordinate sales building activities involving proprietary product lines between assigned accounts and prospects with Customer Service/Engineering/Quality/Credit and Operations.
- Work with Sales Leadership team to identify target prospects and coordinate business development activities with them.
- Conduct outbound sales calls with objective to “sell” existing customers and prospects. Utilize information from web leads; industry prospect lists, trade shows, and other marketing tools.
- Coordinate customer visits with respective plants when necessary. Attendance at these events may require travel to Flambeau factories.
- Participate in sales forecasting, expense planning, and budgeting processes for assigned accounts.
- Monitor engineering changes (ECR’s) for material, components, or burden cost changes and take appropriate price action utilizing margin goals and guidelines.
- Acquire knowledge of where proprietary molds are located; understand condition, age, and useful life of these molds.
- Assist with shipment of prototype/pilot build parts and ALWAYS advocate for the sale of proprietary products at assigned accounts and prospects.
- Document special exceptions for customer requests/negotiations outside normal procedure and elevate as required.
