At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!
Gate Guards are responsible for providing a positive and timely service to all incoming and outgoing customers who are using the Yard. Gate Guards are responsible for the security of the gate entrance.
Job duties:
Provide smooth traffic flow in and out of the gate area by providing efficient and accurate customer service.
Ensure the facility is provided with high quality security services to protect people and property.
Verify customer’s purchase by reviewing customer’s receipt and outside loading slip. Direct customer to the location of merchandise for proper loading. Follow all standard policies and procedures to help reduce shrink for the company.
Communicate all incoming customers to Warehouse team members for timely customer interactions.
Verify accuracy of customer loading utilizing RF unit outside loading application as well as a physical count. Efficiently communicate with Customer Service Department and hold all outside loading slips for customer loads that were not completely loaded.
Inform customers of potential safety concerns regarding their load.
Assist with assembly projects, as needed.
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
High School Diploma or GED preferred.
Previous retail experience preferred.
Basic knowledge of computer systems and ability to learn and operate a RF Unit, tablet, or other technology.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Gate Guard career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Gate Guard.
Click the checkbox next to the jobs that you are interested in.