Job Posting for Inside Sales Representative at Florida Industrial Products
Description
The inside sales position handles both sales and customer service. An inside sales representative communicates daily with customers, vendors, outside sales, and our warehouse to make sure that orders are quoted and shipped in a timely matter. Duties for this position include:
Entry of customer orders and quotes into our order processing system
Answer phone calls and emails to assist customers
Provide excellent customer service including assessing customer needs, providing recommendations/solutions, and updating customers on order status
Track open sales orders and purchase orders
Review inventory availability and communicate with purchasing
Order non-stock or short items from approved vendors
Identify revenue opportunities in collaboration with outside sales representatives
Always expand product knowledge to better assist customers
Requirements
Excellent communication skills to answer phone calls and assist customers
Good typing skills and basic computer proficiency (Outlook, Excel, Word, etc.)
Ability to maintain professional conduct and interact effectively with all employees and customers
Ability to prioritize and manage multiple tasks in a fast-paced environment
Great attention to detail
Must be able to communicate effectively in English, other language skills are a plus
Regular and timely attendance to ensure desired service level to all customers, internal and external
High School diploma required
Preferred:
At least 2 years experience selling in an inside sales environment
Experience in the Pipe, Valve, & Fitting or Construction field
Experience with Prophet 21
Salary.com Estimation for Inside Sales Representative in Tampa, FL
$71,407 to $103,161
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