Optician/Optical Technician

The Optician dispenses and fits spectacles, contact lenses and other optical aides. Provides advice to patients on various types of lenses and spectacle frames, including style, weight, and color.

• Consult with patients to select appropriate products based on the needs of the individual.
• Actively listen to patient regarding lifestyle to aid in proper lens and frame selection.
• Address any patient’s concerns with patience and a caring attitude. Point out the benefits of comfort, vision correction, savings, and value to the patients.
• Read, interpret eyeglasses, and contact lens prescriptions as written by the eye care providers and follow all instructions accordingly.
• Take time to assist in taking frame and facial measurements to ensure correct fit and positioning.
• Utilize small handheld instruments as well as larger instruments and machines, including pupilometer and lensometer.
• Troubleshoot patient complaints; adjust or repair spectacles as needed.
• Communicate with patients regarding their insurance benefits and pricing.
• Ensure complete patient confidentiality as established by the practice policies and HIPAA.
• Coordinate with the clinical associates/doctors to ensure a clean hand-off from clinic to dispensary.
• Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals.

• High school diploma or equivalent.
• ABO/Ncle certification preferred.
• Customer centric focused.
• Previous experience with billing vision insurances
• Prior sales experience preferred.
• Excellent communication, interpersonal skills and ability to work as part of a team.
• Excellent math skills that allow for precise work (basic algebraic equations and monetary calculations)
• Strong organization and problem-solving skills.
• Ability to make decisions using industry standards.

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities