What are the responsibilities and job description for the Technical Trainer position at Fluence?
Fluence is hiring a Technical Trainer for our Arlington, VA location.
ABOUT THE POSITION:
The Technical Trainer will drive creation and execution of energy storage training programs in a way that is engaging and informative, to help transform the way we power our world. The position will work with internal/external customers to ensure training requirements are met for our products and services initiatives. This position will report to the Services Training Director.
As the Technical Trainer, you will:
- Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers
- Perform virtual, hands-on training (on-site or at a training facility), and job performance measure evaluations of trainees
- Coordinate schedules working in cooperation with multiple project stakeholders including Channel Sales and customers
- Maintain training content and revisions on Learning Management System (LMS) and utilize reporting within the system
- Liaise with subject matter experts regarding instructional design
- Provide feedback and input to Installation, commissioning, and services documentation to include training content, technical manuals, or procedures
- Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve
What will our ideal candidate bring to Fluence?
- Undergraduate degree required with strong preference for technical degree
- 10 years related experience in installation and commissioning of power equipment in the electric utility industry
- Highly developed interpersonal skills with ability to interface with multiple levels of customer organizations
- Experience as an administrator on Learning Management (LMS) platform preferred
- Familiar with industry best practices on installation, cold and hot commissioning of systems
- Strong understanding of business goals and standards for customer service
- Ability to thrive in a fast-paced and high-pressure environment
- Must have excellent verbal and written communication skills as well as follow-up
- Excellent MS Office; programming, MODBUS/IP experience preferred
- Must be willing and able to travel up to 50% of the time in support of training schedules
- Requires ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, and lift up to 40 lbs.
Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.
OUR CULTURE AND VALUES
We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.
We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.
We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.
We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Installation: 1 year (Required)
- construction, utilities or renewables: 1 year (Preferred)
Work Location: One location