Position :
The Implementation Specialist will be support the Master Library products that are part of the Follett School Solutions product portfolio .
This role provides project management, software implementation services and serves as primary liaison between internal departments and the customer during implementation.
The implementation specialist maintains customer relationships and is the technical contact for the customer during the implementation.
He or she ensures that the solution is successfully implemented, and the project is completed on schedule and within budget.
This role requires 1-2 years of experience in SaaS or software implementation.
Responsibilities :
Analyzes customer's requirements and application objectives. Works with the customer and / or project manager to gather discovery information;
participates in project kickoff, implementation planning and manages to an agreed-upon project timeline
Qualifications :
Last updated : 2024-06-10
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