Food Pantry Associate

JOB SUMMARY

The Emergency Food Pantry Associate plays a vital role in ensuring the efficient operation of the FBRGV’s Emergency Food Pantry and the provision of essential services to individuals in need. This position involves assisting with the distribution of food items, organizing and stocking inventory, providing support to clients in need, and maintaining a clean, stocked, and organized pantry environment.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

· Greet clients in need of emergency assistance in a professional and courteous manner

· Provide information about pantry services, eligibility requirements, and operating hours to clients in a clear and helpful manner

· Provide courteous and respectful services to clients, maintaining confidentiality and dignity at all times

· Monitor inventory levels and restock shelves as needed to ensure an adequate supply of food items at all times

· Rotate stock and check expiration dates regularly to maintain the quality and safety of food items

· Adapt during disasters and or pandemic (have pre-made bags made to distribute)

· Work collaboratively with other staff members and volunteers to coordinate pantry operations

· Direct and supervise volunteer(s) in the Emergency Food Pantry, when applicable

· Prepare paperwork and documents needed

· Data entry of all clients in to Meal Connect, OASIS, and other approved software as assigned

· Maintain cleanliness and organization throughout the food pantry, including storage areas, shelves, coolers, freezer, and client waiting areas

· Ensure compliance with food safety regulations and sanitation standards, including proper handling and storage of perishable and non-perishable food items

· Complete regular cleaning tasks, such as sweeping, mopping, and sanitizing surfaces, to uphold a clean and safe environment for clients, staff, and volunteers

· Maintain operations by following policies and procedures

· Contribute to team effort by accomplishing related results as needed

· Perform additional duties as assigned by the CEOs.

QUALIFICATIONS

· Honesty, integrity, and commitment to fighting hunger in the Rio Grande Valley

· Must have clear understanding of and ability to articulate the mission of the FBRGV

· Equivalent to the completion of twelfth grade supplemented by specialized training in the building trades or a related field

· Ability to politely be firm and decisive. Good judgement and discretion

· Ability to work cooperatively with other staff, volunteers, and agency personnel

· Ability to manage time efficiently and to work independently with minimum supervision

· Knowledge of correct way to lift heavy items and physical ability to do so

· Understand and follow oral and written instructions

· Possession of a current Texas Class C driver’s license and access to a personal vehicle. Must have a clean driving record for at least three years prior to employment

· Bilingual English/Spanish

· Customer service and professional phone skills

· Basic computer knowledge

· Ability to train others in various procedures

· Excellent communication skills, both written and verbal

· Ability to represent the Food Bank in a courteous professional manner

· Knowledge and experience with computers, Microsoft Office, etc.

EDUCATION/CERTIFICATION: High School Diploma, Associate’s degree (preferred)

skills/abilities:

· Strong customer service skills and willingness to assist others.

· Able to communicate information clearly.

· Attentive to detail.

· Able to coordinate well with other departments and personnel.

· Ability to operate pallet jack and other warehouse equipment.

ADDITIONAL REQUIREMENTS OF THIS POSITION

REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and fingers.

Bending, lifting, reaching, grabbing, pulling, pushing.

PHYSICAL STRENGTH: Heavywork; exerts up to 50 lbs. of force occasionally, and/or up to 15 lbs. frequently and 5 lbs. constantly.

Job Type: Full-time

Pay: $11.24 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Pharr, TX 78577: Relocate before starting work (Required)

Work Location: In person